From your information to the first response in a matter of hours.
No programming. No IT team. Set up Lana yourself using your own documents and information, and she starts responding to your customers, clients, or employees right away.
Five steps and Lana is ready to go.
Connect the required services
You receive a setup guide. Step by step, you connect the services Lana uses. No technical knowledge needed - everything is described clearly and precisely.
Customize Lana for your business
Choose a name, avatar, and communication style. Define what Lana says when she doesn't have an answer. The system comes with pre-configured options, so you can start right away if you don't want to change anything.
Create a project
Enter the project name and description, and choose which channels you want to use Lana on. Web widget, Viber, WhatsApp, or Teams.
View available packages.Enter your information
Add questions, answers, and documents that Lana uses to generate responses. The more information you add, the more precise the answers. You can update the knowledge base at any time.
Lana starts responding
From this point, Lana responds to users in real time. Monitor conversations, see what users asked and where Lana didn't have an answer, and provide the missing information.
You control everything, at all times.
From the dashboard, monitor conversations, see the most common questions, review conversation history, and update the knowledge base when needed. If something needs to change, change it. Lana immediately starts working with the new information.
Only you have access to your database. All data is yours.
- ✓Lana responds exclusively from information you have entered.
- ✓Your data is not used for training and is not shared with third parties.
- ✓Remove the API key and all data goes with you.
Have questions?
Book a 20-minute demo.
We'll show you how Lana answers your clients' questions and any questions you have.